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Emirates Articles https://emiratesarticles.com Emirates Articles provides accurate articles in various fields of interest to citizens, expatriates and visitors in the United Arab Emirates. Mon, 29 Dec 2025 09:47:10 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://emiratesarticles.com/wp-content/uploads/2024/12/Favicon-150x150.png Emirates Articles https://emiratesarticles.com 32 32 Du Customer Care Number and Working Hours 2026 https://emiratesarticles.com/du-customer-care-number/ https://emiratesarticles.com/du-customer-care-number/#respond Tue, 29 Jul 2025 10:02:37 +0000 https://emiratesarticles.com/?p=2295 Are you trying to reach out to Du?  You can contact Du through various channels, but for immediate assistance, calling the Du Customer Care Number is the quickest option. This article will highlight the available mobile numbers for reaching out to Du, both for customers within the UAE and outside the UAE. Follow the further steps outlined to instantly call Du and communicate with a live agent. 

Du Customer Care Number

To reach Du’s customer service, simply dial 155 from any Du number within the UAE. If you’re calling from another network, dial 800 155. For international support, use +971 555 678 155. Du’s customer care is available 24/7 to assist with queries related to billing, data plans, SIM issues, network problems, and more. 

Checkout: Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

How to Contact Du via Telephone

To access Du’s customer support service via telephone, follow the process below:

  • Dial any of the following numbers depending on which is suitable for you:
    • 155 (calling within the UAE).
    • 800 155 (calling with a non-Du line).
    • +971 555 678 155 (calling from outside the UAE). 
  • Press 2 for English according to the voice prompt.
  • Press 1 if you are an existing Du customer or press 2 if you’re a new or non-Du customer.
  • Select a service by dialing the corresponding number.
  • To communicate with a live agent, press 0 when prompted.

Additional Ways to Contact Du Customer Support

Here are other alternative methods for reaching out to Du:

Contact Method Details Best For Availability / Notes
Phone (Domestic) Dial 155 (Du number) or 800 155 (other UAE networks) Immediate support, complex issues Toll-free, 24/7 availability
Phone (International) Dial +971 55 567 8155 Users calling from outside UAE Toll-free
Du Mobile App Blu chatbot & “Chat now” feature Quick answers & service management 24/7 chatbot support; escalate to agent via “I want to speak to a real human”
WhatsApp Message +971 58 242 8268 (Blu) Text-based queries on the go Save number, send “hello” to start
Live Chat (Web) “Chat now” on Du website (Blu) Real-time support via browser Useful for general and immediate queries
Email customer.care@du.ae (general)[citation id=1] [email protected] (abuse reports)[citation id=2] Non-urgent, document-supported issues Attach receipts/screenshots; expect slower response than phone/chat
In‑store Visit Walk into any Du retail store In-person help for SIMs, billing, technical issues Staff assist directly and can escalate issues immediately.
Social Media Support via Facebook, Twitter, Instagram, LinkedIn Short questions, updates, promotions Tag them publicly or message privately.

Du Working Hours

The following are the operational hours of Du:

Channel Days Hours
Retail stores Sun–Thu (closed Fri/Sat) Typically 9 am–9 pm
Head office Sun–Thu 8 am–5 pm (closed Fri/Sat)
Phone support (155) 7 days a week 24/7
WhatsApp + Live Chat 7 days a week 24/7

Conclusion

Du recognizes the importance of staying connected with its customers and has designated 155 as its general contact number for easy accessibility. If you’re calling from another network or from outside the UAE, you may dial the following numbers: 800 155 and +971 555 678 155, respectively. 

]]> https://emiratesarticles.com/du-customer-care-number/feed/ 0 2295 Du Local Call Offers 2026 https://emiratesarticles.com/du-local-call-offers/ https://emiratesarticles.com/du-local-call-offers/#respond Mon, 28 Jul 2025 11:22:05 +0000 https://emiratesarticles.com/?p=2292 Are you the type that makes regular calls? Or simply want to stay connected to Du call services? Du offers a range of convenient and affordable local call options, allowing customers to easily stay connected with friends, family, and colleagues within the UAE. 

Du Prepaid Monthly Local Call Offers

Here is a list of Du monthly prepaid local call offers and their features: 

Package Name Price  Minutes Validity Activation Code / Method
Monthly 100 Flexi Minutes AED 25 100 (local + intl) 30 days Dial 1352# or via Du App
Monthly 500 Local Minutes AED 50 500 (local only) 30 days Send SMS “500MINS” to 1355
Unlimited Local Calling AED 100 Unlimited (local only) 30 days Activate via Du App only
AED 10 Flexi Minutes AED 10 30 (local + intl) 28–30 days Dial *135# or use Du App
AED 20 Flexi Minutes AED 20 60 (local + intl) 28–30 days Dial *135# or use Du App
AED 30 Flexi Minutes AED 30 90 (local + intl) 28–30 days Dial *135# or use Du App
AED 40 Flexi Minutes AED 40 120 (local + intl) 28–30 days Dial *135# or use Du App
5 Local Min­utes AED 1 5 local mins. 28 days Dial *135*4#

Checkout: Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

Du Postpaid Monthly Local Call Offers

As a Du postpaid subscriber, you can enjoy the following postpaid call offers on Du:

Plan Name Monthly Fee (incl. VAT) Local Flexi Minutes Data  Validity 
Smart Plan 150 AED 150 300 3 GB (12‑mo) / 6GB (24‑mo) 12-month contract & 24-month contract
Power Plan 150 AED 150 (+5%) 300 3 GB 12-month contract
Plan AED 250 AED 250 600 13 GB 12-month contract
Plan AED 300 AED 300 800 Unlimited (10 Mbps) 12-month contract
Plan AED 400–500 AED 400–500 1,500 – 2,500 Unlimited 12-month contract

Du Prepaid Flexi Plans for Calls

Du Flexi plans allow you to make both local and international calls. Here are some Du Flexi plans and how to activate them:

Plan Name Price (AED incl. VAT) Flexi Minutes Data Validity Activation Code / Method
AED 10 Flexi Plan 10 30 2 GB 28 days Dial *135# → select “Flexi Plan” → AED 10
AED 20 Flexi Plan 20 60 2 GB 28 days Dial *135# → AED 20 Flexi Plan
AED 30 Flexi Plan 30 90 2 GB 28 days Dial *135# or via Du App
AED 40 Flexi Plan 40 120 2 GB 28 days Dial *135# or via Du App
Mini Flexi 15 Plan 36.75 15 750 MB 30 days Dial *135*3# → choose Mini Plan
Flexi 30 + 1.5GB 52.5 30 1.5 GB 30 days Dial *135*3#
Flexi 100 + 3GB 105 100 3 GB 30 days Dial *135*3#
Flexi 150 + 6GB 157.5 150 6 GB 30 days Dial *135*3# or via Du App
Flexi 200 + 5GB 155 200 5 GB 30 days Du App or USSD *135*3#
Flexi 300 + 7GB 205 300 7 GB 30 days Du App or USSD *135*3#
Flexi 400 + 10GB 255 400 10 GB 30 days Du App or USSD *135*3#
Flexi 500 + 12GB 305 500 12 GB 30 days Du App or USSD *135*3#

Du Emirati Postpaid Plans for Local Calls

Du also offers Emirati-exclusive plans tailored for citizens, with expanded quotas for local calls: 

Plan Monthly Fee (VAT incl.) Local Minutes Data
Emirates 100 Plan AED 157.50 1,000 3 GB
Emirates 250 Plan AED 262.50 1,200 + 300 to 1 preferred number 12 GB
Emirates 500 Plan AED 472.50 2,400 + 600 to 2 preferred numbers 18 GB
Emirates 1000 Plan AED 1,050 5,000 + 1,000 to 3 pref numbers 50 GB

How to Activate Du Local Call Offers

The steps below will show you how to subscribe to Du local call offers via USSD code: 

  • Open your phone’s dialer.
  • Dial *135# and press the call button.
  • A menu will appear on your screen. Select the option to buy bundles.
  • Select a plan from the list of available offers by entering the corresponding number (e.g., type 1 for “Flexi” or 2 for “Local Minutes”).
  • Enter the corresponding number for your preferred package (e.g., 3 for “AED 30 – 90 local mins”).
  • You will see a confirmation prompt. Confirm the subscription by selecting “Yes” or entering the corresponding number.
  • You’ll receive an SMS confirmation once the package is activated.

How to Activate Du Local Call Offers via Du App

You can also view and activate Du local call offers through the app. Follow the steps below to get started.[citation id=1][citation id=2]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Grant the necessary permissions for the smooth running of the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number. (You may also log in directly with the UAE PASS).
    • Verify your phone number using the one-time password that will be forwarded via SMS. (You may 
  • Access your dashboard once the registration is complete.
  • Go to “My Offers” From the dashboard or click the “Shop” Section from the bottom menu.
  • View available local call packages and review prices, features, local call minutes, etc. 
  • Follow on-screen instructions to complete the activation process on the app. 

SMS Codes for Du Local Call Offers

You can activate some popular Du local offers via SMS following the procedure below: 

  • To activate 500 local minutes for AED 50: Send 500MINS to 1355.
  • To activate 100 flexi minutes for AED 25: Send 100MINS to 1355.
  • To deactivate: Send STOP to 1355

Conclusion 

Du local call bundles offer you a number of minutes to make calls within the UAE. These bundles often come as standalone or are attached with other plans to also provide internet, streaming services, international call minutes, etc. Properly review the plans available to you and make decisions according to your budget and usage needs. 

]]> https://emiratesarticles.com/du-local-call-offers/feed/ 0 2292 Du Sim Renewal Registration Online https://emiratesarticles.com/du-sim-renewal-registration-online/ https://emiratesarticles.com/du-sim-renewal-registration-online/#respond Sun, 27 Jul 2025 09:13:11 +0000 https://emiratesarticles.com/?p=2278 Keeping your Du SIM active and compliant with UAE regulations requires regular re-registration of your Emirates ID. Fortunately, Du has streamlined this process, allowing you to easily renew your SIM registration online from the comfort of your home. This guide will walk you through the simple steps about How to Update Du Sim Card Online, helping you enjoy continued access to Du services uninterrupted.

How to Renew Du SIM Card Online

To renew the registration of your Du SIM card online, follow the simple steps below:[citation id=1]

  • Visit the official Du website “from here”.
  • Navigate to the upper right corner and click on the “Login” Tab.
Du Sim Renewal Registration Online

Du Sim Renewal Registration Online

  • Select your customer type (Consumer or Business).
  • If you have an account, enter your registered email and password, then click the “Login” Button.
  • If you don’t have a Du account, click the “Register Here” Inscription below the data entry field and follow on-screen instructions to complete registration. 
  • Once you are able to access your account dashboard, go to “Update ID” From the top menu options.
  • Click on the number you want to renew its registration.
  • Enter the one-time password forwarded to the number via SMS and verify.
  • Upload a clear image of your Emirates ID (or GCC ID/passport with visa). Ensure that the system confirms its validity.
  • Tick the terms & conditions box and click “Submit”.
  • Wait 24 to 48 hours for Du to process your update. You’ll receive confirmation via SMS/email, including a reference number.

Checkout: Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

Du SIM Renewal Registration with Du App

You can also renew your Du SIM via the Du app using the following method below:[citation id=2][citation id=3]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Grant the necessary permissions for the smooth running of the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number. (You may also log in directly with the UAE PASS).
    • Verify your phone number using the one-time password that will be forwarded via SMS. (You may 
  • Access your dashboard once the registration is complete.
  • Tap the side menu (☰), and select “Update ID”.
  • Select the phone number/s you want to renew their registration. Phone numbers due for update may typically bear an “ID Expiry” tag.
  • Complete the SMS verification steps.
  • Allow Document Sharing as prompted to share your Emirates ID info with Du.
Du Sim Renewal Registration Online

Du Sim Renewal Registration Online

  • Once shared, the Du app will confirm that your request is under review. You’ll receive a reference number and SMS confirmation shortly after.

Requirements for Du Sim Renewal Registration Online

Here is what you will need for renewing your Du SIM online: 

  • A valid Emirates ID, or for GCC/passport holders: relevant ID + visa
  • Active Du mobile number to receive OTP/SMS.

Conclusion

Renewing your Du SIM is a simple process that you can do via the Du website or app. All you need is a valid ID and a DU mobile number to initiate the renewal process, after which you wait 24 to 48 hours for the renewal to be processed. 

]]> https://emiratesarticles.com/du-sim-renewal-registration-online/feed/ 0 2278 Du Balance Transfer Step by Step https://emiratesarticles.com/du-balance-transfer/ https://emiratesarticles.com/du-balance-transfer/#respond Thu, 24 Jul 2025 09:35:51 +0000 https://emiratesarticles.com/?p=2269 Are you looking for how to share your Du credit with loved ones? Du balance transfer is a simple process that involves sending a portion of your Du prepaid balance to Du and non-Du numbers, free of charge. This article will provide a step-by-step guide on how to share your Du balance, helping you understand the benefits, eligibility criteria, and how to complete the transfer smoothly. 

Du Balance Transfer

Du balance transfer entails sending a part of your Du prepaid balance to another number. You can share your Du balance with another Du line, an Etisalat mobile number, and international Du phone numbers. The minimum amount per transaction is AED 2, and the maximum is AED 200. Customers can make up to 25 transfers in a single day. The Du balance transfer service is free, instant, and available 24/7.

Checkout: Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

Du Balance Transfer with USSD Code

Here’s how you can transfer credit from your Du balance to another Du number:

Method 1

  • Open the call section on your phone.
  • Dial 121 (recipient mobile number)*(amount)#. For example: 1210512345678*10#
  • The amount you entered will be deducted from your balance and sent to the recipient number. 

Method 2

  • Open your phone dialler.
  • Dial *121#
  • Enter the mobile number you want to send to.
  • Input the amount of credit you want to send. 
  • Once the transaction is successful, you will receive an SMS confirmation. 

Method 3

  • Dial *135# on your phone.
  • Press 2 to choose the One2One transfer service.
  • Enter the recipient’s mobile number and send.
  • Enter the amount you want to transfer and proceed.
  • You will receive an SMS confirming the success of the transaction. 

How to Transfer Du Balance to Etisalat

If you want to transfer some credits from your Du line to an Etisalat mobile number, follow the steps below: 

  • Open the call section on your phone.
  • Dial 121 (Etisalat mobile number)*(amount)#. For example: *121*0502345678*10#
  • Send the USSD code.
  • The amount you entered will be deducted from your balance and forwarded to the submitted number. 

How to Transfer Du Balance to International Numbers

Do you want to share your Du balance with a person outside the UAE? Here’s how to process a Du balance transfer to international numbers:

  • Open the messaging app on your phone. 
  • Start a new message. 
  • Enter 1700 as the SMS recipient.
  • In the messaging area, type SEND and forward it (to 1700).
  • Enter the recipient number in full format (e.g., +966 8234567890) as prompted.
  • Select an amount from the provided options.
  • Confirm the transaction. 

Du Balance Transfer Fees

Sending credits from your Du number to another number is totally free and does not come with any additional costs. 

Benefits for Du Balance Transfer 

Here is why the Du balance transfer service is a top-tier feature for customers:

Benefit Description Relevance to Users
Instant Credit Sharing Transfer balance in real time with a simple USSD code. Helps users stay connected without visiting a recharge center.
Supports International Transfers Send credit to over 100 countries globally. Useful for expats supporting family and friends abroad.
No Internet Required (USSD) Can be done via dial code even without mobile data. Ideal for users with basic phones or in areas with poor internet connectivity.
24/7 Availability Service is available any time, day or night. Supports emergency top-ups and late-night recharges.
Low Minimum Transfer Start from as low as AED 2. Makes it affordable and accessible to all user groups.
Community Support Helps friends or family who run out of credit. Offers an opportunity to help loved ones stay connected and vice versa.
No Registration Needed Works immediately without any sign up or activation process. Saves time and eliminates additional or complex steps.

Conclusion

Du balance transfer allows you to send and receive credits without any cost. All you just need to do is dial 121 (recipient mobile number)*(amount)# and instantly share your Du balance with anyone. Note that you currently cannot share your Du data balance; only credits can be transacted. 

]]> https://emiratesarticles.com/du-balance-transfer/feed/ 0 2269 How to Activate Roaming in Du? https://emiratesarticles.com/how-to-activate-roaming-in-du/ https://emiratesarticles.com/how-to-activate-roaming-in-du/#respond Tue, 22 Jul 2025 09:29:42 +0000 https://emiratesarticles.com/?p=2267 Are you travelling out of the UAE and still want to stay connected to your Du network? Then activating a Du roaming plan is the best for you. Data roaming allows you to use your mobile device’s internet connection on a network other than your home provider’s when traveling outside your normal coverage area. 

How to Activate Roaming in Du App

Follow the instructions below to set up Du roaming through the Du app:[citation id=1][citation id=2]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Grant the necessary permissions for the smooth running of the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number.
  • Verify your phone number using the one-time password that will be forwarded via SMS.
  • Log in to your dashboard.
  • Click on the three dots next to a package. 
  • Select “Manage Roaming”.
How to Activate Roaming in Du

How to Activate Roaming in Du

  • Choose a country or destination (the place you are planning to go).
  • Click the “Activate” Button. 
  • A confirmation message notifying you of the successful activation will appear on your screen.

Checkout: Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

Du Roaming Offers and Packages 

Here are some Du roaming packages you can explore and how to activate them:

Package Price (AED) Data Allowance Voice Allowance Validity Destinations Activation Code
Daily Data Pack (One-off) 35 500 MB — 24 hrs 120+ preferred countries SMS “D” to 5102
Daily Auto-Renew Data 35/day (auto) 500 MB/day — Auto-renews daily 120+ countries SMS “D” to 5102; stop: “D STOP”
Weekly Data Pack (One-off) 100 2 GB — 7 days 120+ countries SMS “B” to 5102
Weekly Voice & Data Bundle 200 10 GB Unlimited outgoing + 500 incoming mins 7 days 120+ countries SMS “W” to 5102
15‑Day Voice & Data Bundle 350 15 GB Unlimited outgoing + 500 incoming mins 15 days 120+ countries SMS “U” to 5102
60‑Day Data Bundle 500 30 GB — 60 days 120+ countries SMS “M” to 5102
Annual Data Bundle 1,200 50 GB — 365 days 120+ countries SMS “V” to 5102
GCC Bundle (3‑day) 99 5 GB Standard roaming rates 3 days GCC only Via app/SMS
GCC Bundle (10‑day) 199 Unlimited — 10 days GCC only Via app/SMS
Hajj & Umrah SA Bundle varies (promo) 15 GB — 10 days (promo) Saudi Arabia Auto-activated/promo

Eligible Countries for Du Roaming

Here are countries and destinations where you can enjoy Du roaming and the corresponding partner networks:

Country Partner Networks
Afghanistan Afghan Wireless, MTN, Roshan
Albania One, Vodafone
Algeria Mobilis, Dezzy, Ooredoo
Angola Unitel
Anguilla Flow, Digicel
Antigua Flow
Antigua and Barbuda Digicel
Argentina Claro, Telecom, Telefonica
Armenia Team, Ucom, Viva
Aruba Digicel
Australia Telstra, Vodafone, Optus
Austria Three, A1, T-Mobile
Azerbaijan Azercell, Bakcell
Bahrain Batelco, STC, Zain
Bangladesh Robi, Banglalink, Grameen
Barbados Flow, Digicel
Belarus Life, MTS, A1
Belgium Base, Orange, Proximus
Benin Celtiis
Bermuda One, Digicel
Bonaire Digicel
Bosnia & Herzegovina bh, HT Eronet, mtel
Botswana Orange, btc
Brazil TIM, Vivo
British Virgin Island Digicel, Flow
Bulgaria Yettel, A1, Vivacom
Cambodia Smart, Sotelco
Cameroon MTN, Orange
Canada Bell, Rogers, Telus, Wind Mobile Corp/Freedom Mobile
Cayman Flow
Cayman Islands Digicel
Chad Airtel
Chile Claro, Entel, Telefonica
China China Mobile, China Unicom
Colombia Claro, Telefonica
Congo MTN, Airtel
Congo (Dem Rep) Airtel, Orange, Africell, Vodacom
Costa Rica Claro
Croatia Telemach, T-Mobile, A1
Curacao Digicel
Cyprus Epic, Primetel, Cyta
Czech Republic O2, T-Mobile, Vodafone
Denmark Three, Telenor, TDC, Telia
Dominican Republic Flow, Digicel
Dominicana Claro
Ecuador Claro, Telefonica
Egypt Orange, Vodafone
El Salvador Claro, Digicel
Estonia Elisa, Tele2
Ethiopia Ethio Telecom
Faroe Island Vodafone
Fiji Digicel, Vodafone
Finland DNA, Elisa, Telia
France Bouygues, Free, Orange, SFR
French West Indies Digicel
Gambia Africell
Georgia Silknet, Magti, Beeline
Germany Telefonica, T-Mobile, Vodafone
Ghana MTN, Vodafone, at
Greece Cosmote, Vodafone, Nova
Grenada Flow, Digicel
Guatemala Claro
Guernsey Sure
Guinea MTN, Orange
Guinea Bissau MTN, Orange
Guyana GTT, Digicel
Haiti Digicel
Honduras CLARO
Hong Kong HKT, Three, China Mobile
Hungary Yettel, T-Mobile, Vodafone
Iceland Nova, Siminn, Vodafone
India Airtel, Vodafone-Idea
Indonesia Indosat, Telkomsel
International AeroMobile, MCP, Sita
Iran MTN, Rightel
Iraq Asiacell, Korek, Zain
Ireland Three, Meteor, Vodafone
Isle of Man Manx
Israel Pelephone, Partner, Hot, Cellcom
Italy WindTre, TIM, Vodafone, Iliad
Ivory Coast MTN, Orange
Jamaica Digicel, Flow
Japan Docomo, Softbank
Jersey Airtel, Jersey Telecom
Jordan Orange, Umniah, Zain
Kazakhstan Beeline, Kcell, Tele2
Kenya Airtel, Telkom, Safaricom
Kuwait STC, Ooredoo, Zain
Kyrgyzstan O!, Beeline
La Reunion Orange
Latvia Bite, LMT, Tele2
Lebanon Alfa, Touch
Liberia Orange, Lonestar MTN
Liechtenstein FL1, Swisscom, Salt
Lithuania Bite, Telia, Tele2
Luxembourg Post, Tango, Orange
Macau CTM, Three
Macedonia A1
Madagascar Airtel
Malawi Airtel
Malaysia Digi, Maxis, U-Mobile
Maldives Ooredoo
Mali Orange
Malta Go, Epic, Melita
Mauritania Mattel
Mauritius Emtel, MTML, Orange
Mexico AT&T, Telcel, Movistar
Moldova Moldcell, Orange
Monaco Monaco Telecom
Montenegro Mtel, One, Telekom
Montserrat Flow, Digicel
Morocco Maroc Telecom, Orange, INWI
Mozambique TMcel, Vodacom
Myanmar Ooredoo, ATOM, MPT
Nepal NCell
Netherlands KPN, T-Mobile, Vodafone
New Zealand 2 Degrees, Spark, Vodafone
Nicaragua Clao
Niger Orange, Airtel
Nigeria Airtel, 9Mobile, Glo, MTN
Norway Telia, Telenor
Oman Ooredoo, Omantel, Vodafone
Pakistan Zong, Mobilink, Telenor, Ufone, Jazz
Palestine Jawwal, Ooredoo
Panama Digicel
Papua New Guinea Digicel
Paraguay Claro, Personal
Peru Claro, Telefonica
Philippines Globe, Smart
Poland T-Mobile, Play, Plus, Orange
Portugal NOS, MEO, Vodafone
Puerto Rico Claro
Qatar Ooredoo, Vodafone
Romania Telekom, Orange, Vodafone
Russia Tele2, Beeline, Megafon, MTS
Rwanda Airtel, MTN
Samoa Digicel
Saudi Arabia Mobily, STC, Zain
Senegal Orange, Free
Serbia Telekom Srbija, Yettel, A1
Seychelles Airtel, Cable & Wireless
Sierra Leone Africell, Orange
Singapore M1, SingTel, Starhub
Slovakia O2, Orange, 4KA
Slovenia Telekom, A1
South Africa Cell-C, MTN, Telkom, Vodacom
South Korea KT, SK Telecom
South Sudan MTN
Spain Orange, Telefonica, Vodafone
Sri Lanka Airtel, Hutch, Mobitel, Dialog
St. Kitt & Nevis Flow, Digicel
St. Lucia Flow, Digicel
St. Vincent and Grenadines Flow, Digicel
Sudan MTN, Sudani, Zain
Suriname Digicel
Swaziland MTN
Sweden Three, Tele2, Telenor, Telia
Switzerland Salt, Sunrise, Swisscom
Syria MTN, SYRIATEL
Taiwan Chungwha, Far EasTone, Taiwan Mobile, T Star
Tajikistan Babilon Mobile, Beeline, T-Cell
Tanzania Vodacom, Airtel
Thailand AIS, dtac, True
Trinidad & Tobago Digicel
Tunisia Orange, TT, Ooredoo
Turkey Avea, Turkcell, Vodafone
Turks & Caicos Flow, Digicel
Uganda MTN, Airtel
Ukraine Lifecell, Kyivstar, Vodafone
United Kingdom Three, O2, EE, Vodafone
United States AT&T, T-Mobile
Uruguay Antel, Claro, Telefonica
Uzbekistan Ucell, Beeline, MTS, UZMobile
Vietnam Mobifone, VietnaMobile, Viettel, Vinaphone
Zambia Airtel, MTN
Zimbabwe Econet

How to Check Your Roaming Status on Du

To check your roaming status on Du, open your messaging app and send “Roaming” to 5102. You will receive a reply on your roaming status. 

Conclusion

Du roaming allows you to continue enjoying internet access with your native Du SIM outside the UAE. You can activate it via the Du app or purchase specific roaming bundles by sending the corresponding code to 5102. Depending on your needs, you can activate up to five roaming bundles at the same time on Du.

]]> https://emiratesarticles.com/how-to-activate-roaming-in-du/feed/ 0 2267 Du International Call Offer 2026 https://emiratesarticles.com/du-international-call-offer/ https://emiratesarticles.com/du-international-call-offer/#respond Mon, 21 Jul 2025 09:00:11 +0000 https://emiratesarticles.com/?p=2253 You can stay connected with loved ones abroad without breaking the bank. Du International Call Offer allows customers to make global calls at affordable and convenient rates. In this article, we will be exploring Du international call offers, how to subscribe to them, countries and rates, and other important information. Explore Du’s international call packages across prepaid and postpaid lines and easily catch up with family and friends or conduct business across borders. 

Du International Call Offers (Prepaid)

Prepaid international call packages available at Du are summarized in the table below:

Offer Name Plan Type Main Rate Countries Activation Code
International Savings Prepaid AED 0.38–1.89/min per second 100+ *135*70# then select option 1
Call Home For Less Prepaid AED 1.05 + AED 0.38/min 10 high-population countries *135*30# then select option 1
International Low-Rates Prepaid AED 1.05 + AED 0.38/min Same as above *135*30# then select option 1
7 Fils Per Second Prepaid Promotional AED 0.07/sec (~AED 4.20/min) Select countries (e.g., India) *135*70#, SMS “IDD”, or App
World Calling Pack (Landline) Home Landline Up to 1,200 mins AED 99/month 80 destinations Call 04‑390 5555 or visit store

Checkout: Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

Du International Call Offers (Postpaid)

Here’s a summary of Du international postpaid call offers:

Plan / Feature International Call Benefit Notes
Smart Plan 150 & Emirati 150 300 Flexi mins (incl. intl calls to ~166 countries) Flexi = national + international minutes pool 
Power 200 / 250 / 300 / 500 / 1000 Flexi or unlimited intl mins add-ons Unlimited to one country via SMS opt-in

Du International Savings Offer (Prepaid)

Feature Details
Target Users Prepaid customers
Activation Dial *135*70# → choose option 1 to subscribe; opt out by option 3
Billing Type Per second; no hidden fees
Rates (with VAT) 0.38 AED/min (India, Pakistan, Bangladesh, China) 0.63 AED/min (Indonesia, Nepal, Egypt, Sri Lanka) 0.95 AED/min (Afghanistan, Iran, Jordan, Nigeria, Palestine & Israel, Philippines) 1.26 AED/min (Tier‑2: UK, US, Australia, etc.) 1.89 AED/min (Tier‑3 countries)
Countries Covered Over 100 destinations globally
Validity Until unsubscribed
Deactivation Dial *135*70# → option 3

Du Call Home For Less (Prepaid)

Feature Details
Target Users Prepaid customers
Activation Dial *135*30# → choose option 1
Setup Fee AED 1.05/call (incl. VAT)
Rates AED 0.38/min (incl. VAT)
Countries Covered Afghanistan, Bangladesh, China, Egypt, India, Indonesia, Iran, Nepal, and Nigeria.
Call Cost Example 1 min = AED 1.43 

5 min = AED 2.95
Deactivation Dial *135*30# → option 3

Du Nepal Special Offer 

Feature Details
Target Users Prepaid, Pay‑As‑You‑Go, Alo Plan users
Activation Dial *135*97#
Rate 32 fils/min (excl. VAT)
Validity Until deactivation
Notes One of the lowest Nepal calling rates; billed from “More Time” balance

Du International Call Offer 7 fils

Feature Details
Target User Prepaid Du customers
Call Rate 7 fils per minute 
Call Setup Fee AED 1.05 (inclusive of VAT)
Total Call Cost Example 1 min = AED 1.12, 5 min = AED 1.40, 10 min = AED 1.75
Validity Duration 30 days per subscription 
Eligible Countries India
Activation Method Dial *135*70# and follow prompts
Deactivation Dial *135*70# and select option 2

Du Prepaid International Call Offer Country Tiers

Tier Countries Rate (incl. VAT) Applicable Offers
Tier 1 Pakistan, Bangladesh, China, India AED 0.38/min International Savings Offer, Call Home for Less, 10f/sec, 7f/sec
Tier 2 Indonesia, Nepal, Egypt, Sri Lanka AED 0.63/min International Savings Offer, 10f/sec, 7f/sec
Tier 3 Afghanistan*, Iran, Jordan, Nigeria, Palestine & Israel, Philippines AED 0.95/min International Savings Offer, 10f/sec, 7f/sec
Tier 4 Argentina, Australia, Bahrain, Brazil, Canada, France, Germany, Japan, Kenya, Kuwait, Malaysia, Mexico, Netherlands, Oman, Qatar, Saudi Arabia, South Korea, UK, USA, Vietnam, etc. AED 1.26/min International Savings Offer, 10f/sec, 7f/sec
Tier 5 Angola, Austria, Belgium, Chile, Cyprus, Denmark, Ethiopia, Georgia, Hong Kong, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, Taiwan, Turkey, Uzbekistan, Venezuela, Yemen, Zambia, etc. AED 1.89/min International Savings Offer, 10f/sec, 7f/sec
Nepal‑only Nepal (special) AED 0.032/min Nepal Special Offer (USSD 13597#)
Call Home Group Afghanistan, Bangladesh, China, Egypt, India, Indonesia, Iran, Nepal, and Nigeria. AED 0.38/min + AED 1.05/call setup Call Home for Less, 10f/sec, 7f/sec

Conclusion

Du international call offers all kinds of service needs, from occasional calls at per-second rates to bulk-minute packages via landline. As a prepaid user, you can pick the International Savings Offer or country-specific bundles, while landline users can take advantage of the World Calling Pack. Meanwhile, always review the fine print and pick the best fit for your calling habits.

]]> https://emiratesarticles.com/du-international-call-offer/feed/ 0 2253 Du Postpaid Plans 2026 https://emiratesarticles.com/du-postpaid-plans/ https://emiratesarticles.com/du-postpaid-plans/#respond Sun, 20 Jul 2025 10:26:01 +0000 https://emiratesarticles.com/?p=2249 Du offers a range of postpaid plans that help you stay connected with ease and flexibility. From heavy data-heavy users to frequent callers and social media enthusiasts, Du postpaid offers are tailored to meet various budgets and service needs. This article will explore all available Du postpaid plans and their features, helping you to decide the perfect choice for your next subscription. 

Du Postpaid Power Plans

The Du Power Plans is a postpaid package that features unlimited and 5G data, call minutes, and other extras that make it wholesome. The table below outlines the Du Power Plans, their prices and features:

Plan Monthly (with contract) Data Flexi Minutes Roaming Data Wi‑Fi UAE Extras
Power 125 AED 125  4 GB + 8 GB Wi‑Fi 200 — 8 GB —
Power 200 AED 200  13 GB (+13 GB bonus) 400 100 MB 26 GB Carry-over, Disney+
Power 300 AED 300  Unlimited (10 Mbps)* 800 1 GB Unlimited VoIP pack, Disney+, Amazon Prime, Shahid VIP
Power 500 AED 500 Unlimited (5G speed)* 1 500 10 GB Unlimited VoIP pack + Disney+, Prime, OSN+, Shahid VIP

Checkout: Du Quick Pay | How to Pay Du Bill | Du Balance Check | Du Recharge Online | How to Cancel Du Home Internet | Du Cancellation Form | Du Appointment

Du Roaming Packages for Postpaid

The table below outlines roaming postpaid packages offered by Du, their features, and activation codes:

Package Price (AED) Data Allowance Voice Allowance Validity Destinations Activation Code
Daily Data Pack (One-off) 35 500 MB — 24 hrs 120+ preferred countries SMS “D” to 5102
Daily Auto-Renew Data 35/day (auto) 500 MB/day — Auto-renews daily 120+ countries SMS “D” to 5102; stop: “D STOP”
Weekly Data Pack (One-off) 100 2 GB — 7 days 120+ countries SMS “B” to 5102
Weekly Voice & Data Bundle 200 10 GB Unlimited outgoing + 500 incoming mins 7 days 120+ countries SMS “W” to 5102
15‑Day Voice & Data Bundle 350 15 GB Unlimited outgoing + 500 incoming mins 15 days 120+ countries SMS “U” to 5102
60‑Day Data Bundle 500 30 GB — 60 days 120+ countries SMS “M” to 5102
Annual Data Bundle 1,200 50 GB — 365 days 120+ countries SMS “V” to 5102
GCC Bundle (3‑day) 99 5 GB Standard roaming rates 3 days GCC only Via app/SMS
GCC Bundle (10‑day) 199 Unlimited — 10 days GCC only Via app/SMS
Hajj & Umrah SA Bundle varies (promo) 15 GB — 10 days (promo) Saudi Arabia Auto-activated/promo

Other Du Postpaid Plans

You can also explore the following postpaid options in Du: 

Plan Monthly Fee Data (No Contract) Data (12‑Month) Data (24‑Month) Call Minutes Flexi or National
Emirati Plan 150 AED 150 + 5% VAT 1 GB 3 GB 6 GB 600 National
Smart Plan 150 AED 150 + 5% VAT 1 GB 3 GB 6 GB 300 Flexi (incl. roaming)

How to Purchase Du Postpaid Plans

Here’s how to activate and enjoy Du postpaid offers via the Du website:

  • Visit the Du Postpaid Plans web page “from here”.
  • Navigate to the Power Plans offers and click “Select” On the one you want to activate. You will be taken to the activation section.
  • Select if you want a new number for the plan, switch from another network provider to Du, or continue with your current number. 
  • Choose your SIM type (eSIM or Physical SIM).
  • Click “Add to Cart”.
  • Follow on-screen instructions to complete the purchase or activation process.

Conclusion

Du postpaid plans allow customers to enjoy upfront services, whether they are in the UAE or in other countries (roaming). From the Power Plans to Smart Plans bundles, there are several options for you to choose according to what you need and can afford. Note that unlimited data plans may enforce fair usage policies, potentially reducing speed after certain thresholds. 

]]> https://emiratesarticles.com/du-postpaid-plans/feed/ 0 2249 Du Cancellation Form 2026 https://emiratesarticles.com/du-cancellation-form/ https://emiratesarticles.com/du-cancellation-form/#respond Sun, 20 Jul 2025 10:22:27 +0000 https://emiratesarticles.com/?p=2222 In order to terminate services with Du, the telecom company requires customers to fill out the cancellation form. This form helps Du get more orientated on the details and circumstances of their service cancellation. This article will guide you through the ins and outs of a Du cancellation, helping you access it and taking you through the process of filling it out appropriately. 

What is a Du Cancellation Form

The Du Cancellation Form is a formal document required to terminate your Du services, ranging from postpaid mobile, home internet, TV, or landline contracts. The form is a structured way to put your cancellation request in written form. The Du cancellation form contains a data entry field for personal information, equipment information, reason for cancellation, and applicable charges. 

Checkout: Du Postpaid Plans | Du International Call Offer | How to Activate Roaming in Du | Du Balance Transfer | Du Sim Renewal Registration Online

Du Cancellation Form PDF

You can access and obtain the Du cancellation form PDF “from here“. Click on “Get Form” to request the document and wait a while until the form is loaded. Carefully fill the form and click the “Done” button after providing all the necessary information.

Du Cancellation Form

Du Cancellation Form

Contents of a Du Cancellation Form

The following are the required information and data fields in a Du cancellation form:

Form Section Description
Personal & Account Details Fill in your full name, Du customer or account ID, contact number, and date of request
Reason for Cancellation Select from options like “Moving out of UAE,” “Relocation to a non-Du zone,” or “Other” with space for explanation
Equipment Return Checklist Indicate whether you’ve returned devices (e.g., TV decoder, router, remote), and note applicable charges if any item is missing/damaged
Fees & Security Deposit Acknowledge cancellation charges (e.g., landline, broadband, TV plans) and confirm whether your deposit should be refunded
Signature & Terms Sign and date the form to confirm acceptance of terms and conditions.

How to Get and Submit a Du Cancellation Form

Once you are ready to give a particular service from Du, getting a cancellation form is not difficult. Here are ways for retrieving a copy of the cancellation form, including how and where to submit it: 

  • Downloadable PDF: Du cancellation forms are readily available in PDFs, which you can download from the Du official website. The form may also be available on third-party websites. 
  • Mobile App or My Account Portal: You can initiate a Du service cancellation within the app or web portal via the “Manage Plan” Section. This process may guide you to download and complete the form.
  • Du Service Centres: Du service centers are the top recommended places to get a physical Du cancellation form. Visit any Du center around you, politely request a printed copy of the form, fill it out, and submit it in person. 

Du Cancellation Form Process & Timeline

Here’s the process of opting out of a Du service through the Du cancellation form:

  • Form submission: Once you fill out the du cancellation form, submit it to Du via the online portal, email, or in person at a physical centre. 
  • Confirmation: Du will send an SMS or email acknowledging receipt and will provide a reference number.
  • Review: The Du team will review and verify the form details, including the submitted equipment and any outstanding balance.
  • Cancellation Activated: Service will be terminated within a few business days. Final billing and deposit refunds are also processed shortly after. 

Du Services That Require a Cancellation Form

The table below showcases Du services that require a cancellation form to opt out from and those that do not: 

Service Type Cancellation Form Required? Cancellation Process
Home Internet / Home Services Yes Forms downloadable from Du; can also call 155 after form completion
Home TV Packages Yes Included in the same Home Services cancellation form
Fixed Landline (Consumer) Yes Also cancel via app/website/chat on WhatsApp (+971 58 242 8268)
Postpaid Mobile Plans No Can cancel via app (“Manage Plan → Cancel”), IVR (call 155)
Prepaid Mobile/SIM No Cancel via the app, store visit, or using IVR prompts
Business Landline & ISDN Services No Cancel by calling 800 188 or visiting a Du business outlet

Conclusion

The Du cancellation form streamlines the process of opting out of Du services. First, you fill out the form and provide the required details, which you then submit and wait for the Du team to review. Once everything goes through, the requested service will be terminated.

]]> https://emiratesarticles.com/du-cancellation-form/feed/ 0 2222 How to Book a Du Appointment Online https://emiratesarticles.com/du-appointment/ https://emiratesarticles.com/du-appointment/#respond Tue, 15 Jul 2025 12:21:56 +0000 https://emiratesarticles.com/?p=2226 Are you planning to visit a Du center? Du Telecommunications allows customers to book appointments with their physical centers online. These appointments enable customers to schedule a time with any center of their choice so that delays are eliminated during visits. We will be outlining a step-by-step guide on how to schedule a Du appointment, including the various methods available. Get familiar with how to book an appointment with Du anytime and level up your customer experience with the network provider.

How to Book a Du Appointment Online

The following procedure highlights how you can book a Du appointment on the internet: [citation id=1]

  • Visit the Du appointment booking web page “from here”.
  • Select the reason for your visit, either Personal or Business. 
  • Choose the service you are booking the appointment for. You can select from under the Buying or Services category. 
Du Appointment

Du Appointment

  • Click on “Continue”. If your service can be sorted online, you will be notified with a prompt and instruction. 
  • Click the “Continue Booking” Button if you don’t desire the online option. 
  • Carefully select a location for the appointment. Ensure you choose the center nearest to you or more suitable for navigation. 
Du Appointment

Du Appointment

  • Pick a day and time for the appointment.
  • Click on “Continue”. 
  • Enter your active Du mobile number in the provided space to begin verification.
Du Appointment

Du Appointment

  • Click “Send OTP”.
  • Enter the code forwarded to you via SMS in the appropriate area. 
  • Click “Confirm”.
  • Receive a message confirming that the appointment has been successfully scheduled. 
  • Copy down the appointment details and the provided passcode. 

Make sure you visit the selected center at the appointed time with any necessary documents and submit your passcode to get a ticket. 

Checkout: Du Postpaid Plans | Du International Call Offer | How to Activate Roaming in Du | Du Balance Transfer | Du Sim Renewal Registration Online

How to Book a Du Appointment on Du App

Here’s how to book a Du appointment via the Du app in a few easy steps:[citation id=2][citation id=3]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Grant the necessary permissions for the smooth running of the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number.
  • Verify your phone number using the one-time password that will be forwarded via SMS.
  • Once you log in to the app, navigate to the appointment booking center. 
  • Choose whether it’s a Personal or Business visit.
  • Select the service type (e.g., Mobile Plans, Home Services, Device Purchase).
  • Carefully select a location for the appointment. Ensure you choose the center nearest to you or more suitable for navigation. 
  • Pick a day and time for the appointment.
  • Follow on-screen instructions to complete and confirm the appointment.
  • Receive a message confirming that the appointment has been successfully scheduled. 
  • Copy down the appointment details and the assigned passcode. 

Conclusion

Du appointments allow customers to access person-to-person services at Du centers and stores. You can book Du appointments via the official Du website or app, after which you would be given a passcode for entry on the day of the appointment. Ensure to keep to time on the day of the appointment to avoid missing your scheduled window. 

]]> https://emiratesarticles.com/du-appointment/feed/ 0 2226 How to Cancel Du Home Internet https://emiratesarticles.com/how-to-cancel-du-home-internet/ https://emiratesarticles.com/how-to-cancel-du-home-internet/#respond Sun, 13 Jul 2025 12:20:59 +0000 https://emiratesarticles.com/?p=2196 Do you want to cancel your Du home internet? You may be moving to a new location lacking Du coverage, switching to a new network provider, or simply want to reduce your reliance on fixed-line internet; whatever your reason may be, cancelling your Du home internet is an easy process that can be done either online or via a phone call. 

How to Cancel Du Home Internet Online

If you no longer wish to continue with your Du home internet package and want to cancel it, follow the steps below: [citation id=1]

  • Visit the Du official website “from here”.
  • Navigate to the upper right corner and click on the “Login” Tab.
  • Select your customer type (Consumer or Business).
  • If you have an account, enter your registered email and password, then click the “Login” Button.
  • If you don’t have a Du account, click the “Register Here” Inscription below the data entry field and follow on-screen instructions to complete registration. 
  • Once you gain access to your Du account, find your way to “My Plans” On your dashboard. This section will show you all the active subscriptions linked to your Du number.
  • Navigate to “Home Plans” Among the list of plans and click it.
  • On the displayed Home Plan, click on the 3 little dots to access the option’s menu.
  • From the drop-down menu or list of options, click on “Cancel Service”. You will be prompted to enter some details to complete the process. 
  • Fill in the provided form accordingly. 
  • Submit the details to finalize the cancellation order. 

You will receive a confirmation message with the notification that your Du home internet has been cancelled. 

How to Cancel Du Home Internet via Du App

To unsubscribe from Du Home Internet via the Du app, follow the steps below:[citation id=2][citation id=3]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Grant the necessary permissions for the smooth running of the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number.
  • Verify your phone number using the one-time password that will be forwarded via SMS.
  • Once you are able to log in, access your Home Plan from the active plans section on your dashboard.
  • Click on “Manage Plan”.
  • From the options, select to cancel or unsubscribe from the plan. 
  • A confirmation prompt will appear.
How to Cancel Du Home Internet

How to Cancel Du Home Internet

  • Confirm the order to finalize the cancellation process.

How to Cancel Du Home Internet via Phone Call

You can also cancel your Du home internet by directly placing a request to the Du customer service via phone call. Here’s how to get started: 

  • Dial 155 from your Du mobile or any other phone within the UAE.
  • Follow the interactive voice response (IVR) to select your preferred language and the service category.
  • Proceed to the home internet services section.
  • When connected to an agent, clearly state your intention to cancel your home internet.
  • Have the following ready for verification:
    • Your account number
    • The name associated with the account
    • Your Emirates ID (if requested)
    • Any additional verification details
  • The agent will guide you through the cancellation procedure.
  • You might get a confirmation message or an email once it’s done.

Du Wi-Fi Cancellation Number

You can cancel your Du Home Internet service by calling the dedicated Du cancellation line. From any UAE number, dial 155, or if you’re calling from abroad, use +971 800 155. Simply follow the prompts to reach the cancellation team, verify your account details, and request disconnection. Once your request is processed, confirmation is usually sent via SMS or email within a few hours. 

Important Tips Before Cancelling Du Home Internet

Before going ahead to cancel your Du home internet, follow the steps below: 

  • Du requires a 30-day written notice period for service cancellation.
  • Make sure you settle all dues before cancellation, whether monthly rentals, late fees, or surcharges.
  • If you’re ending the Du home internet contract early, anticipate charges such as:
    • One month’s rental as a termination fee,
    • The current month’s rental,
    • Any remaining router installment balances.
  • Return any leased hardware within the specified timeframe to avoid extra charges. Du may impose penalties for unreturned routers or TV receivers.
  • Keep an eye on your account for a couple of billing cycles, as accidental billings are not uncommon. If charges persist, escalate immediately through Du customer care.

Conclusion

Cancelling your Du home internet is not a complex process; you can unsubscribe from the plan via the Du website, app, or by calling Du customer service at 155. You may experience extended hold times, frequent call transfers, or occasional dropped calls when trying to contact the Du customer service. Stay firm and maybe opt for “new offers” Option in the IVR to reach cancellation staff, and don’t hang up until you receive confirmation.

]]> https://emiratesarticles.com/how-to-cancel-du-home-internet/feed/ 0 2196 Du Recharge Online- Here’s What to Do https://emiratesarticles.com/du-recharge/ https://emiratesarticles.com/du-recharge/#respond Sat, 12 Jul 2025 07:43:35 +0000 https://emiratesarticles.com/?p=2152 Are you planning to recharge your Du mobile line? Recharging your Du account online is a convenient and hassle-free way to stay connected. With just a few simple steps, you can top up your balance, and even buy data bundles from the comfort of your home or on the go. This article will provide you with a step-by-step guide on the various methods for recharging your Du account online effortlessly. 

How to Recharge Du Online

The method below outlines how you can easily recharge your Du mobile online: [citation id=1]

  • Visit the Du website “from here”.
  • From the upper menu, click on “Quick Recharge”.
Du Recharge

Du Recharge

  • Enter your Du mobile number in the provided space and click the “Next” Button.
  • Input the amount you want to pay. 
  • Proceed to the payment area and select your payment option. Available payment methods include: 
    • Credit/debit card (Visa, Mastercard, and American Express).
    • Google Pay
    • Samsung Pay.
  • Enter your payment details and complete the process.

A successful payment will be followed by a confirmation message on your screen.

Checkout: Du Postpaid Plans | Du International Call Offer | How to Activate Roaming in Du | Du Balance Transfer | Du Sim Renewal Registration Online

Recharge Du Number by Quick Pay

You can utilize the Quick Pay feature on the Du online portal to quickly recharge your Du line. Here’s how: [citation id=1]

  • Navigate to the official Du website “from here”.
  • Go to the upper menu area and click on “Quick Pay”. You will be taken to the Quick Pay webpage.
  • Enter your mobile number in the provided space and click “Next”.
Du Recharge

Du Recharge

  • Input the amount you want to pay accordingly.
  • Select a payment method.
  • Proceed to the payment area and fill in the required details, such as card number, name of cardholder, and card expiry date. 
  • Submit your payment details and finalize the process. 
  • Once the payment is successful, you’ll receive a confirmation message. 

How to Recharge Du via Du App

Here’s how to recharge your Du phone number through the Du app: [citation id=2][citation id=3]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number.
  • Verify your phone number using the one-time password sent via SMS.
  • Access your dashboard once the registration is complete. 
  • Click on the “Pay Now” tab.
Du Recharge

Du Recharge

  • Enter the amount you want to pay (maximum is AED 30,000).
  • Proceed to the payment area and fill in the required details, such as card number, name of cardholder, and card expiry date. 
  • Follow on-screen instructions to complete payment.
  • Once the payment is successful, you’ll receive a confirmation message. 

Du Recharge by Payit App

You can also recharge your Du line with the Payit app by following the steps below: [citation id=4][citation id=5]

  • Get the Payit app from any digital app store:
    • Download the Payit app on Google Play Store “from here”.
    • Download the Payit app on Apple App Store “from here”.
  • Install and open the app.
  • Go to the registration area and create a Payit account. 
  • Once you are on your dashboard, click “Add Biller”.
  • From the list of options, select either “Du Bill” or “Du Top-up” depending on the payment service you want to use. 
Du Recharge

Du Recharge

  • Enter the phone number you want to pay for. 
  • Enter the amount you want to pay. 
  • Proceed to the payment area and fill in the required details, such as card number, name of cardholder, and card expiry date. 
  • Follow on-screen instructions to complete payment.
  • Once the payment is successful, you’ll receive a confirmation message. 

USSD Codes for Du Recharge

The general USSD code for recharging your Du line is *135*card-number#. However, you can also use the following codes to recharge for different call plans on Du:

Action USSD Code Description
Recharge “More Time” (general top-up) *135*<voucher-code># Applies regular credit voucher.
Recharge “More Credit” (extra credit promo) *136*<voucher-code># Loads extra credit via voucher.
Recharge “More Data” Bundles *131*<voucher-code># Redeems data bundle voucher.
Recharge “More International” calls bundle *138*<voucher-code># Redeems international calling voucher.
Transfer credit to another Du number *121*<number>*<amount># Sends prepaid credit to another Du user.
Borrow credit *108*1# (or SMS 5 to 1080) Recharge now and pay later.

Conclusion

You can easily recharge your Du line via the Du website, app, and other third-party mobile platforms such as Payit. The step-by-step guide provided in the article leads you through the process, helping you avoid mistakes and carry out the process seamlessly. With many Du recharge options, you can enjoy convenience and flexibility, selecting whichever method you find suitable at any time, anywhere. 

]]> https://emiratesarticles.com/du-recharge/feed/ 0 2152 Du Balance Check for Instant Inquiry https://emiratesarticles.com/du-balance-check/ https://emiratesarticles.com/du-balance-check/#respond Fri, 11 Jul 2025 11:53:55 +0000 https://emiratesarticles.com/?p=2111 Are you looking for how to check your Du balance? You can check your du balance in a few easy steps using various methods made available by Du. This article will guide you on how to run a Du balance check, helping you stay aware of the remaining amount in your Du line. This will enable you to know when you need to recharge and the service time you have left.

How to Check Du Balance with USSD

Here’s how to check your Du balance using the Du USSD balance check code:

  • Open your phone’s dialler.
  • Dial *135# and press Call.
  • Within seconds, your remaining balance will appear on-screen.

This method works for both prepaid and postpaid users.

Checkout: Du Postpaid Plans | Du International Call Offer | How to Activate Roaming in Du | Du Balance Transfer | Du Sim Renewal Registration Online

Check Du Balance via SMS

To check your Du balance through SMS, follow the steps below: 

  • Open your phone messaging app.
  • Start a new message. 
  • Enter 1335 as the recipient. 
  • In the messaging area, type “balance” And send to 1335.
  • Du will reply with your current balance details.

How to Check Du Balance via Du App

You can also check your Du balance through the Du app using the following steps:[citation id=1][citation id=2]

  • Get the Du app from any digital app store:
    • Download the Du app on Google Play Store “from here”.
    • Download the Du app on Apple App Store “from here”.
  • Install and open the app.
  • Grant the necessary permissions for the smooth running of the app.
  • Follow on-screen instructions to initiate the registration process using your mobile number.
  • Verify your phone number using the one-time password that will be forwarded via SMS.
  • Access your dashboard once the registration is complete.
  • Navigate to the “Balance” Or “My Account” Section.
  • Your current balance and usage details will display instantly.

How to Check Your Du Balance Online

Your Du balance can be viewed online through the Du customer account portal. To check your Du balance online, follow these steps:[citation id=1]

  • Visit the Du official website “from here”.
  • Navigate to the upper right corner and click on the “Login” tab.
Du Balance Check

Du Balance Check

  • Select your customer type (Consumer or Business).
  • If you have an account, enter your registered email and password, then click the “Login” Button.
  • If you don’t have a Du account, click the “Register Here” Inscription below the data entry field and follow on-screen instructions to complete registration. 
  • View your Du remaining balance from your dashboard.

How to Check Du Data Balance

Here’s how you can easily check your Du internet balance via SMS:

  • Open your phone messaging app.
  • Start a new message. 
  • Enter 1335 as the recipient. 
  • In the messaging area, type “balance” and send to 1335.
  • You will receive a reply detailing your Du data balance. 

Benefits of Checking Du Balance

It is important and beneficial to always check your Du balance for the following reasons: 

  • Prevent service interruption: Checking your Du balance can help you detect critical moments, such as a low balance.  This will help you avoid unexpected call drops, internet disconnections, or even service blocks.
  • Stay in control of expenses: Keep track of your talk, SMS, and data usage to avoid budget overruns or surprise charges on postpaid plans.
  • Maximize your plan’s value: Your Du balance reveals any unused allowances before they expire or best-fit recharge options, helping you get the most from your plan.
  • Detect unauthorized charges: Spot unexpected deductions or hidden services quickly, making it easier to report them or find solutions in time.
  • Plan top-ups or payments ahead: Staying aware of your Du balance ensures that you’re always ready to recharge by anticipating when you’ll run low.

Conclusion

You can check your Du balance using USSD, SMS prompts, or through the website and app. For a quick balance check, dial *135# and select option 1 to request your balance, which will be displayed on your screen instantly. Checking your Du balance helps you know when you need to recharge, stay in control of expenses, and detect unused allowances.

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