How to Recover UAE Pass Account in Simple Steps?

How to Recover UAE Pass Account in Simple Steps?
How to Recover UAE Pass Account

The government of the United Arab Emirates offers a UAE Pass account recovery service through simple and free steps at the nearest kiosk or online to delete the profile from the lost or required device, and to recover the profile on a new device for residents, visitors, and UAE citizens.

How to Recover UAE Pass Account

By following this simple steps, you can recover UAE Pass account via UAE Pass application: [1] [2]

  • Download the UAE Pass app via the following download links:
    • UAE Pass App From Google Play: “from here“.
    • UAE Pass App From App Store: “from here“.
  • Install the UAE Pass app after the download process is complete.
  • Open the app.
  • Choose the language.
  • Click “Continue”.

How to Recover UAE Pass Account

  • Choose “I have an existing account”.
  • Select “I have read the Terms & Conditions”.
  • Read the terms and conditions displayed on the screen.
  • Click “Accept”.

How to Recover UAE Pass Account

  • Login into the account recovery from one of the following:
    • Email address.
    • Mobile number.
    • Emirates ID number.
  • Click “Continue”.
  • Take a facial biometric verification using the mobile phone camera.
  • Create your new UAE Pass number PIN.

How to Recover UAE Pass Account

  • Wait for a notification to appear on the screen confirming the successful recovery of the UAE Pass account.
  • Click “Done“.

How to Recover UAE Pass Account via UAE Pass Kiosk

By following this simple steps, you can recover UAE Pass account via UAE Pass Kiosk: [3]

  • Go to the Kiosk UAE Pass website “from here“.

How to Recover UAE Pass Account via UAE Pass Kiosk

  • Choose the city from the list.
  • Search four the nearest kiosk to you.
  • Go to the nearest kiosk after find out its location.
  • Enter the UAE Pass into the kiosk card reader.
  • Follow the UAE Pass account recovery steps.
  • Select the option to delete the UAE Pass file to complete the account recovery instructions.

Conclusion

A citizen or resident in the UAE can recover their UAE Pass account for free online through the UAE PASS app, or via the kiosks spread across the country and delete the profile from the required device.

Questions & Answers

Who is allowed to recover the UAE pass account?

Those allowed to recover the UAE pass account are citizens, residents, and visitors in the United Arab Emirates.

What are the methods to recover the UAE pass account?

The UAE pass account can be recovered in two ways; the first is online through the identity application, while the second is offline via the UAE pass kiosks located in the UAE.

What are the requirements to recover a UAE Pass account?

The requirements to recover a UAE Pass account are Emirate ID, or email and phone number.

Can I recover UAE PASS account without phone number?

Yeas, you can recover UAE PASS account without phone number via the UAE PASS app using Emirate ID.

References

[1]Google PlayUAE Pass App21 Mar 2025
[2]App StoreUAE Pass App21 Mar 2025