Lost Your Emirates ID? Here’s What to Do for Replacement

The Federal Authority for Identity, Citizenship, Customs, and Port Security provides citizens and residents in the UAE with the service of issuing a replacement for the lost Emirates ID in case it is lost or misplaced, through various outlets by submitting an Emirates ID Lost application and paying the required fees.

How to report lost Emirates ID

By following this simple steps, you can report lost Emirates ID:

• Visit one of the following service channels:
  • ICP Website – Websites.
  • ICP App – Applications.
  • Customer Happiness Center.
• Report the Emirates ID Lost.
• Complete the required steps.

Steps to apply for a lost Emirates ID replacement

By following this simple steps, you can apply for a lost Emirates ID replacement by ICP website: ^[1]

• Visit interactive services page at ICP website: “from Here“.

• Click “Start Service”.
• Login into the platform using the Emirates ID.

• Enter the required data to complete Emirates ID Lost application.
• Pay the required fees by entering the necessary information.

Steps to apply for a lost Emirates ID replacement by UAEICP app

By following this simple steps, you can apply for a lost Emirates ID replacement by UAEICP app: ^{[2] [3]}

• Download the UAEICP app through the following download links:
  • UAEICP App From Google Play: “from here“.
  • UAEICP App From App Store: “from here“.
• Open the UAEICP application after installing.
• Login to the app as follows:
  • Write your email.
  • Type the password.
  • Click “Sign in“.

• Select the “Emirates ID”.
• Go to the service for issuing a replacement for the lost Emirates ID.

• Enter the required data in the designated fields.
• Choose the appropriate payment method to pay the service fee.
• Enter the payment card details in the required fields.
• Complete the payment steps until a notification appears confirming the successful submission of the application for a replacement Emirates ID.

Steps to apply for replacement of the lost Emirates ID via Customer Happiness Centers

By following the simple steps, you can apply for replacement of the lost Emirates ID via Customer Happiness Centers:

• Visit the Customer Happiness Centers website “from here“.
• Find the nearest Customer Happiness Centers in the UAE.

• Choose the Al Ain Customer Happiness Center by clicking on the “Center Category“.
• Choose the type of service from the side arrow “Type of Service“.
• Choose the emirate.
• Click “Search.”
• Click on the nearest Customer Happiness Center to you.
• Check the center’s working details and address.
• Click “Get Directions.”
• Go to the selected Customer Happiness Center.
• Enter the office dedicated to UAE identity services.
• Report the loss of the ID card to deactivate it immediately.
• Follow the required instructions to issue a stamped certificate that includes the lost Emirates ID number.

Steps to apply for replacement of the lost Emirates diplomatic ID

By following this simple steps, You can issue a replacement for the lost Emirates diplomatic ID through the Ministry of Foreign Affairs website: ^[4]

• Go to the Lost Document Replacement Service at the Ministry of Foreign Affairs “from here“.
• Log in using UAE Pass in the required field.

• Enter the required information in the service application form.
• Upload the required documents.
• Pay the required service fee.
• Receive the order confirmation message.

Required documents to replace a Lost Emirates ID

Here are required documents to replace a lost Emirates ID:

• Passport, and a copy of it.
• Personal photo with a white background, measuring (4.5×3.5 cm).
• In case the lost ID card belongs to a child aged 15 years or younger, the parents must provide the following documents:
  • The child’s original birth certificate.
  • One parent’s passport or one parent’s Emirates ID.
  • Document proving residence in the UAE.
• For GCC citizens, gulf ID card valid for those 21+ or a parent for under 21s.
• For citizens, family register.
• For resident expatriates, the original valid residence permit.

Rules for Receiving the Emirates ID Card

You can find out the rules for receiving the Emirates ID below:

• The Emirates ID Card issued as a replacement for a lost card will have the same validity period as the lost card.
• You can find out the date for receiving the lost Emirates ID Card through a message sent by the authority.
• You can receive the Emirates ID Card 48 hours after submitting the Emirates ID lost application, or 24 hours for applicants through the Happiness Centers.
• The Emirates ID Card can be received through the Emirates Post Center.

Lost Emirates ID replacement fee

You can find out the Lost Emirates ID replacement fee by following bellow:

• Issuing a replacement for a lost Emirates ID fees: 300 AED.
• Issuing a replacement for a lost Emirates diplomatic ID fees: Free.
• Fees for smart services: 100 AED.
• Fees for issuing an expedited replacement for a lost Emirates ID at Happiness Centers: 150 AED.

Conclusion

The service for issuing a replacement Emirates ID is available online through the website and application of the Federal Authority for Identity, Citizenship, Customs, and Port Security, or offline through the Customer Happiness Centers, with fees varying depending on the method of issuance, but under the same conditions and requirements.